Inspect your garage entrance and floor for any potential culprits.
Merlin garage door won t close.
If both sensors light up and the door still does not close it could be your sensors are just faulty.
Need help ordering a part.
My garage door has been working faultlessly for 5 years when all of a sudden it has decided that it won t close again after fully opening.
The motor myq smartphone app and the entire system has operated faultlessly throughout this period.
Contact an expert to schedule repair.
The majority of garage doors manufactured since the early 1990s are equipped with this safety feature.
I have had the myq garage door opener system installed to my detached garage garage door for several months.
I ve opened the unit and can confirm that when i activate the door motor unit using a remote that a relay can be heard clicking and i measured 24vdc for a moment on the circuit board output wires to the.
Your garage door has set limit switches that instruct the motor when to stop running both when it is opening and when it is closing.
The close limit switch may need adjusting.
How to adjust the travel limits of your garage door if it won t close all the way.
The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground.
Chat with a parts advisor.
You can do almost anything all you have to do is try.
If your garage door won t close all the way the problem could be due to a blocked photo eye.
If you determine that the sensors are not blocked you could be dealing with faulty or misaligned safety sensors.
Welcome to the support centre which contains all the resources you need for your merlin garage door opener such as spare parts books brochures and user guides.
Like any electric component garage door sensors sometimes need to be replaced.
If the garage door opens correctly but fails to close completely there may be one of three common causes.